
State Farm® Insurance Agent Melissa Leedle
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Jacob Carroll
September 16, 2025
"Spoke with David at the office regarding some questions I had about coverage options and he was very knowledgeable and very helpful! I highly recommend to anyone that may be in need of insurance coverage!"
Jordan Warnement
September 10, 2025
"Amazing place to go to get insurance! Everyone is extremely friendly and knowledgeable, especially Tyler. Everyone answered all of my questions and helped me get what I was looking for. Would definitely recommend coming here!"
Rebecca Walter
September 5, 2025
"I had a great experience working with Payton Leedle for switching my insurance. I was in a time crunch and she made it such an easy and stress free transition. She was thorough and explained everything so well. She was such a bubbly person. I am more than happy with this firm and with Payton as my agent. They do such a phenomenal job!"
Drifter King
August 11, 2025
"At first this Branch was great not sure what happened but now they overcharge, I have a clean record and they're trying to charge me almost $700 a month full coverage on a 2016 Hyundai Elantra, then they won't even fully cover if it's in a accident about 6 months ago front end got sideswiped , almost 7,000 in damage and they only paid $1,700 of that refuse to pay the rest , keep trying to tell me it's so high because the PIP coverage which I have my own medical coverage for that and I sent them the proof three times now not sure what the deal is why they can't get their stuff together, it's always a new person when you call there, I do not recommend this office to anybody if zero star was an option I would give them zero, and I noticed that other review she saying well I don't have your name in my record so I can't address it and I assume you're the one that left bad reviews on people so I'll put my name on here I don't care cuz I'm pretty sure I'm canceling my insurance with this company I find it highly ridiculous that it's been almost 7 weeks I've been going back and forth with this paperwork, probably on the 5th different person I've talked to so far , my next phone call will be dropping the Insurance on this car. James Brewer"
Joseph Nelson
April 8, 2025
"All I can say is I've had nothing but problems being overcharged and getting screwed around I would suggest you go to a better insurance agency these guys are a bunch of frauds"
"Good afternoon, Joseph Im sorry you are not understanding the information we have explained to you. You replaced your vehicle for one that cost more in monthly insurance premiums. This increase has nothing to do with my agency. My agency does not control your rate. Melissa Leedle, Agent "
kanon bigelow
February 26, 2025
"very happy with this office & their customer service! Payton was very helpful!"
Ashley Moore
February 21, 2025
"Shakira was the absolute best ! She went out of her way to make sure I had the best insurance plan for my needs!"
Ania Taylor
February 21, 2025
"had a fantastic experience working with Sharkira for my insurance needs. From the very beginning, they were professional, knowledgeable, and attentive to my specific requirements. They took the time to explain all my options, ensuring I fully understood my coverage and made the best decision for my situation. What truly stood out was her dedication to customer service. Sharkira was always responsive, answered all my questions promptly, and made the entire process seamless and stress-free. Their attention to detail and willingness to go the extra mile made a huge difference. I highly recommend Sharkira to anyone looking for a reliable and trustworthy insurance professional. Their expertise and customer-first approach make them a top choice!"
Travis
November 26, 2024
"They were excellent! Out of all the quotes I got she was the most pleasant by far and found as many discounts and perks for the buck! She was amazing and I would send my friends and family to Ms. Leedle in an instant! Thank you again ma’am. Great job!"
"Thank you so much fir your feedback, I am happy we were able to help you out. I appreciate your business. Melissa Leedle. State Farm Insurance Agent "
EMMA WATTS
October 7, 2024
"Could not recommend working with Payton Leedle enough! Was blown away when I discovered Payton could bring my car insurance down from $166 to $108 a month AND get me better coverage plus life insurance included."
"Thank you so much fit the 5 star review. I appreciate your new business Emma. Melissa Leedle State Farm Agent "
Amber Murphy
September 22, 2024
"I had the best experience working with Payton Leedle at State Farm. I was in a time crunch to switch carriers and also had my rates with my previous insurance company skyrocket. Payton not only helped me switch, she helped us with very short notice, and saved my family thousands of dollars and offered us a much better plan with better coverage. I cannot say enough about what a great experience this was. I highly recommend her if you are looking for a new insurance agency to work with."
Emalee DeWitt
September 21, 2024
"So far, I am 100% satisfied with Melissa’s office. I saw a post circulating facebook about how they were saving lots of customers $80+ a month when switching to them. I had Payton run some quotes- she did so in a professional and timely manner. She got me 2 quotes; 1 that matched my current policy with progressive and 1 with what she recommended. I was paying $296/month for ONE vehicle through progressive with minimal coverage on my policy. I went with Payton’s recommendation because it included rental assistance, roadside assistance, lower deductibles, a life insurance policy- things that I don’t have with progressive. Even with me choosing her option, she is saving me around $109/month!! My phone calls were also answered and returned immediately if not. I’m impressed and look forward to working with them."
Megan Woodward
August 26, 2024
"I have been trying to get in contact with her for 3 weeks to cancel my life insurance and gotten no response. The company won’t do it, they state my agent has to. Yet I’ve emailed her 3 times, texted 3 times, and called to leave a voicemail 3 times with no reply. I even drove the hour and a half today to the office to try and do it in person and got here at 4pm on a Monday and they’re closed even though their office hours EVEN ON THE DOOR say 5pm. I could not be more mad. I just want my policy cancelled and I will never use state farm again."
Sara Boyce
July 2, 2024
"Wouldn’t recommend using this office. on multiple occasions, I’ve called and left voicemails that go unanswered or sent emails that are never replied to. Your only chance to talk to someone is if they answer when you call in."
"Good morning, Sara I'm sorry to hear you had this experience. Although we have a 24 hour response in place your feedback will help to assist my team with a timely response to our customers in the future. Melissa Leedle State Farm "
Matthew Taylor
March 20, 2024
"Payton is amazing! She’s made our switch to State Farm so quick and easy. Highly recommend !! 😀"
"Thank you Matthew for your review. We would love to help any of your referrals. Melissa Leedle State Farm Agent "
Shari Cole
February 28, 2024
"Not at all satisfied with this office resulting in me changing State Farm agents after being with them for more than 2 years. Couldn't ever get a call back from their office after leaving multiple messages, communication is non-existent. Terrible customer service, rude staff!"
William Henderson
February 19, 2024
"Melissa was very polite and helpful during my visit to her office."
"Thank you William for the review. Our goal is to always make anyone that comes into our office feel welcomed.What could we do better to earn a 5 star review? Melissa Leedle State Farm Agent "
Ryelle Conley-Dankert
February 1, 2024
"Payton was absolutely fantastic! She listened to my needs and was able to piece together a policy that is within my budget and met my needs. Highly recommend her to anyone looking for life insurance."
"Thank you Ryelle for your 5 star review. Melissa Leedle State Farm "
Christine Campbell
November 30, 2023
"Caitlyn was very friendly on the phone and helped answer all of my questions quickly and calmly. Would definitely recommend to a family member!"
"Thank you Christine for the 5 star review. Melissa Leedle State Farm Agent "
Ben Sweeney
November 21, 2023
"Josh was absolutely fantastic! He listened to my needs and was able to piece together a policy that is within my budget and met my needs with added security for my loved ones. Highly recommend him to anyone looking for life insurance."
"Ben. I appreciate the 5 star review. I'm happy to hear Josh was able to help you with your insurance needs. I appreciate your business. Melissa Leedle State Farm Agent "
Joshua Miles-kirkham
November 21, 2023
"Josh helped me navigate my insurance and assisted me in getting the right coverage for the right price. Amazing service"
"Thank you for the 5 star review. Melissa Leedle State Farm Insurance "
Robert Burnell
November 10, 2023
"Payton is an amazing insurance agent, this women knows the insurance business better than anyone I know! She’s made my claims process so easy"
"Thank you Robert for the 5 star review. Payton is great at helping our customers. Melissa Leedle State Farm Agent "
Martie Baby
November 2, 2023
"I've been with Melissa State Farm for 2 years and have had only wonderful experiences! I've had both auto and renters insurance through the company, and they have the best rates around. My agent Angie Martin goes above and beyond and I recommend her to anyone looking for insurance! A few of my friends now have insurance with them as well. 10/10 service all around!"
"Thank you you so much for your 5 star review. Angie and myself love referrals. We appreciate your business and your kind words. Melissa Leedle State Farm Agent "
Jaime
October 17, 2023
"Angie is amazing! She’s made our switch to State Farm so quick and easy. Highly recommend :)"
"Jamie we appreciate your Google review and your business. Angie does a great job helping our customers. Melissa Leedle State Farm Insurance Agent "
Megan Simpson
October 17, 2023
"Melissa was absolutely fantastic! She listened to my needs and was able to piece together a policy that is within my budget and met my needs with added security for my loved ones. Highly recommend her as an agent."
"Thank you very much Megan. It was my pleasure. I appreciate your business. Melissa Leedle State Farm Agent "